See Why Customers Choose AAA Food Handler

It was very informative

Absolute Training Course!

Very helpful and informative

This course was very informative and easy to follow along.

Simple with smooth functionality. Would Recommend

It was long but i liked that it was interactive

Worked well and was not hard

Everything was presented well. There are several questions on the exam portion of the test that were Not covered and you were forced to guess the answers. Even when looking through all my notes I was not able to find the answers. I passed so I will not complain, Just SMILE and move forward. Happy, Happy Joy, Joy, Smiles all day long.

Very easy to follow along and engaging

Well explained and easy to learn

very helpful and easy to pass

very easy and clear explanation.

good course

FAST AND EASY. VERY CLEAR GOOD EXAMPLES

I appreciated the pace of the course and the questions to wrap up each section.

Very helpful and understanding

Very informative and clear on how to properly run a food business

I recommend this course as it walks you through all aspects you need to know as a certified food manager.

Real thorough and easy to explain towards each reasoning.

Great class.

very good course. easy to follow.

For being a mandatory training covering many details, this was presented in a very accessible way that included interactivity, achievable check points, and clear visuals. I really appreciated the diversity of the kitchen being shown, and the clear narratives around all the “why”s. Thank you for making this easy to come and go from. As a busy person, this made it possible for me to complete it.

great

Very informative and well explain

You have a year to complete this course. It is very informative and easy to follow.

nice

Easy and helpful

ITs okay

Easy peasy

very helpful and descriptive! Affordable as well.

educational and easy to follow along with

It was a very good informational experience

Good course, took longer than 1.5 hours

n/a

Course is too long and the section on weed was NOT necessary, too many repeated subjects. Course is way too long!!

Prepares us to be better alcohol servers.

Missing multiple letters and numbers throughout the course, making it difficult to understand questions and answers. Repeated slides

Simple and to the point

This was a very thorough and direct program. Goes at your own pace and is easy to understand.

great!!

great way to stay out of trouble by getting the knowledge that we need to work

affordable and short modules, don’t have to finish all of them at once.

very useful information

Good vourse

I loved the content and what I learned. I did not like how you could not keep your speed of the video the same I had to change it each time. If your not great with using a computer or program and being locked out because its hard to tell if its time to move on

very informative!

N/A

This training was a good refresher and easy to navigate. It was easy to comprehend and has some interactive modules to keep you engaged.

Very clear and easy to learn content

n/a

This study is good to keep Americans safe

Very well informative

DISCLAIMER *** I realize this is a newer requirement so please know I respect the work that has been put in and I genuinely hope my comments help to improve – I am writing this from the perspective of a restaurant server (upscale/fine-dining) in a major city.***

The first module is obviously important for getting the message across that allergies are not a joke. However, The following quiz questions about 200,000 vs 1 million people in america having allergies, or how many emergency visits or fatalities or whatever it was, distracted from the end goal.

The questions following the first module are what set the tone for the rest of the training. As a result, I found myself focusing on numerical data like the minimum 20 seconds required for proper handwashing and other not irrelevant but not the most important details throughout the rest of the training just to make sure I didn’t get any questions wrong for the final exam. (Also, side note, we all have to take food handlers training anyway so I feel like proper handwashing procedure, while important, doesn’t need to be a main highlight.)

I would suggest either eliminating or simplifying the data focused quiz from the first module, and in general, making ALL the questions more tailored to food handlers – for example instead of needing to know how many allergic reactions end in emergency room visits each year, a more relevant question for food handlers might be “the ‘Big 9’ allergens account for a. 50% b. 75% c. 90% of allergic reactions.

I also think more attention could be paid to variations within specific allergies finfish vs. shellfish and variances within shellfish allergies such as bipeds or crustaceans and where do squid and octopus fall. Additionally, I would argue that a section on common ingredients with less common allergies, i.e. Nightshade or Allium/Garlic, would be far more useful than highlighting potentially hidden gluten or whey or lecethin in processed foods. People with genuine allergies will already be wary of this. Nightshade allergy is at least worth mentioning, especially since it tends to present as “I’m allergic to spicy food,” which is just immediately written off. However it can also be I’m allergic to tomatoes or I’m allergic to bell peppers and most people have never heard of such a thing so, similarly to Allium (garlic/onion) or Mushrooms, they just dismiss it as the guest just being funny or wanting attention, which poses an even greater risk to those people with a genuine allergy.

As a hospitality professional, the part that stood out most to me was in the KCU video when they mention that some people are embarrassed of their allergies/ want to be treated like everyone else. I have definitely experienced this and I would love more in depth training on how to handle such situations.

Lastly, it would be nice to know the difference between state and federal requirements, if any, and since this is still such a new/emerging concern, probably don’t even exist yet.

Regarding ux – the AI narration was unbearable and needed closed captioning just to follow along. The fact that I had to manually select closed captioning for each module, plus the inability to skip back/forwards with only the option being to replay the entire module made this considerably more time consuming than it needed to be.

Thank you for taking the time to read this. If you found my feedback useful, please feel free to send a check payable to Lauren Fasiang via the contact info provided, or via venmo @Lauren-Fasiang. And if you found this feedback horrendous, my name is actually Hamid, I can be reached at hbenna@somoshg.com which you can also add to whatever email list you see fit.

I like it

Interesting , informative and very important curse.

Interesting and important.

learned a lot