Satisfaction Guarantee

At AAA Food Handler, Your Satisfaction Is Our Top Priority

We stand behind the quality, accuracy, and accessibility of our training — and we want you to feel confident in your purchase.

Our Guarantee

If you’re not completely satisfied with your experience, let us know — and we’ll make it right.

What’s Covered

Our Satisfaction Guarantee applies if:

You experience technical difficulties that prevent you from completing the course.
Your certificate is not accepted by your local/state health department (and our website stated it would be).
You contact us within 30 days of purchase and before completing more than 25% of the course.

How to Request Support or a Refund

To request a refund or express a concern:

Email us at support@aaafoodhandler.com with:

Your full name and order number.
A brief explanation of your issue or concern.

Our support team will respond within 1 business day and work with you to resolve the issue — including issuing a refund if appropriate.

Exclusions

Refunds are not issued if any of these apply:

The course has been completed and a certificate has been issued.
The course is more than 25% completed.
The exam attempt has been started.
The exam attempt has been failed.
The request is made more than 30 days after purchase.
The issue is due to incorrect personal information entered by the user.

Your Confidence Matters

With AAA Food Handler, you can train confidently knowing that we’re here to support you every step of the way. If you’re not happy, we’re not happy — and we’ll do our best to ensure you have a positive experience.

Our team holds more than 35 years of experience in food handler, food manager training and management.

Contact Information

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Office Hours

Monday – Friday, 9 AM to 5 PM PST