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Responsible Alcohol Service – Make Your Guests Happy

As the hospitality industry continues to evolve, it is crucial to emphasize the significance of responsible alcohol service. For restaurants, clubs, bars, and other establishments that serve alcohol, ensuring that guests consume alcoholic beverages safely and responsibly is not just a legal requirement but a moral obligation. 

In addition, responsible alcohol service is critical to protecting the safety and well-being of customers, employees, and the community.

Our course is designed to equip restaurant staff, bartenders, servers, and other hospitality professionals with the knowledge and skills to promote responsible drinking and make guests happy.

This article will explore the importance of responsible alcohol service, best practices, and how AAA Food Handler’s RBS training courses can help establishments create a safer and more enjoyable environment for their guests. 

By prioritizing responsible alcohol service, restaurants, bars, and clubs can ensure guests have an unforgettable experience without compromising their safety or well-being.

Responsible Alcohol Service - Best Practices

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Alcohol consumption is a widespread activity across the globe. In restaurants, bars, and clubs, alcohol is an essential part of the experience that many customers seek. 

However, while drinking can be a fun experience, it’s important to remember that alcohol is a drug that can have harmful effects on people’s health and safety. That’s why responsible alcohol service is critical in ensuring the safety and well-being of customers. 

Here are some best practices to follow when serving alcohol:

Practice What You Preach

Practicing what you preach is essential in a restaurant, bar, or club. In other words, if you’re serving alcohol, you should have responsible policies and practices to ensure your customers drink safely. It includes having a responsible alcohol service program, training your staff on safe alcohol service, and enforcing rules and regulations regarding alcohol service.

Measure Alcohol Before Mixing Drinks

One of the best ways to ensure responsible alcohol service is to measure the amount of alcohol you serve in each drink.

It ensures that customers are not being over-served.

 

Hire Trusted Alcohol Delivery People

When it comes to alcohol service, hiring trustworthy and reliable delivery people is essential. Additionally, these individuals should undergo training in responsible alcohol service and maintain a clean record free of alcohol-related incidents. It’s also crucial to ensure that they have a valid driver’s license and insurance.

Sell Alcohol Responsibly to all Guests

As an alcohol server, you are responsible for selling alcohol responsibly to all guests. It means not over-serving customers and being aware of signs of intoxication. In addition, it’s essential to keep an eye on customers and cut them off if they become visibly intoxicated.

Train all Front House Staff in Safe Alcohol Service

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Training your front house staff on safe alcohol service is essential to ensuring responsible alcohol service. It includes bartenders, servers, and anyone else who interacts with customers. Training should cover the signs of intoxication, how to cut off a customer, and how to handle difficult situations related to alcohol service.

Check IDs If they Look Younger than 30

When serving alcohol, it’s essential to check IDs if customers appear under 30. It helps to ensure that you’re not serving alcohol to minors. Checking IDs should be done politely and professionally, and staff should undergo training to handle situations where a customer does not have a valid ID.

Never Serve Visibly Intoxicated Customers

Perhaps the most critical aspect of responsible alcohol service is never serving visibly intoxicated customers. Signs of intoxication can include slurred speech, stumbling, and impaired judgment. If a customer exhibits any of these signs, they should be cut off from alcohol service immediately.

Responsible alcohol service is critical to ensuring the safety and well-being of customers. By following these best practices, restaurants, bars, and clubs can ensure they provide a safe and enjoyable experience for all guests. 

Additionally, we highly recommend that all alcohol servers take the AAA Food Handler Responsible Beverage Service training course to gain further knowledge and skills in safe alcohol service. By taking this course, you can ensure that you’re providing your customers with the highest level of service and keeping them safe.

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Informative and easily accessible

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6 hours ago

Great course. Course was extremely informative and easy to navigate through which i greatly appreciated

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Easy to understand

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Sandra P.

55 minutes ago

Really engaging!

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Guillaume R.

1 hour ago

super easy course!! very informative and simple to work with!! great slides.

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Tabitha T.

2 hours ago

Excellent!
Easy and visible modules were really helpful.