DELAWARE
FOOD MANAGER CERTIFICATION

I had heard that this RBS training would take 2 to 2.5 hours to complete.

It felt drastically longer.

I have several complaints about the training and its segments of reviewing — this included the quizes.

The following notes in reviewing the material are no particular order of importance:

1.) VOLUME CONTROL

The volume control on the window that pops up to read and listen to the new slide always falls back to a default setting. It did not stay at the maximum volume I had set it for the previously viewed slide.

2.) CAPTIONS CONTROL

The captions feature did the same. It reset each time the next slide came up. And in those rare instances where the the current slide progression bar — this is to be understood as the bar that allows the viewer to move back in the slide’s presentation, or to move forward — the captions were reset to not being on.

3.) PROGRESSION BAR

Allowing the viewer to have control of the progression bar beyond pause, play, and restart, would be very helpful.

I did find a few instances where the progression bar could be controlled. This was helpful in writing notes, and hearing the speaker in the slide more clearly.

4.) TRAINING PROGESSION

Nowhere did I find a way to ascertain how much more I had before I was to find the end of the training. This, I felt, caused me to feel that the training was dragging on with no ending in sight.

Unlike a book, I was unaware as to how many chapters were left, or how many pages remained before I reached the conclusion.

If some kind of indicator showed was chapter and sections you needed to completed, along with those completed, a trainee such as myself may have some concept of out progression through the material.

5.) TRAINING TIME

In conjunction with the above suggestion and complaint about TRAINING PROGRESSION, there could be estimated times for each section since the slide is of an already known segment of time.

For example, a slide with the speaker referencing points and graphics on the screen takes 1 minute and 20 seconds, this could easily be noted in a table of contents or some list noting the sections, their names, and the duration of simply listening to it.

6.) OFF SUBJECT MATTER

There were a few instances — particularly the section(s) pertaining to drugs — where there was too much detail, I felt, that the training delved into that seemed to be beyond the scope of our training to serve alcohol responsibly.

For example: I did not understand — nor was there any correlations made by the slides or training — as to why we needed to review or learn about the physical effects of drugs such as stimulants and hallucinogens.

There was no point made by the training session that helped connected learning all this to the position, responsibility, and duty of serving alcohol.

7.) QUIZING ON NOT YET LEARNED MATERIAL

There were a handful of instances where I seemed to be encountering material that had not yet been reviewed or introduced.

It may be necessary for someone to actually go through the content of the material and see where future content is being introduced at the wrong time — during the quiz for the last section.

This concludes my recollection of issues and problems I encountered with online RBS training from AAAFoodHandler.com

I’ll do it again and pass again

Pretty Easy

Good

The training course includes a lot of important information. The course also has a lot of pictures, which is great for visual learners. it goes by pretty fast. I would like the option to skip through the parts that i already reviewed, as some parts does let you skip after you properly went through them. overall i would definitely recommend this to other employers.

This course was great! long but worth it.

There were multiple reminders and slow, easy to remember steps to follow.

This course was informative, and I learned a lot throughout the modules.

it was good & easy to understand

This was supposed to take around 2 hours, as stated by my employer, and by all means it should’ve if it weren’t for the amount of issues I had. The sheer amount of times I had to repeat a video because it didn’t count as a module being completed was painful. I wanted nothing more than to jump around the video to see if I missed something, but that’s not an option. Nor is speeding up the playback at all. On top of all this repeated torture, the audio literally just stopped working from the first video onward because I played an audio file on Spotify then tried hitting play on the video again.

try to fix the think abut the lenguage my spanish is latino america , i guess some word’s from spanish from spain or something like that …

the compueter what i get it doesn’t work from the head phones so i try to reed the subtitles it works a little bit.

sometimes when i try to watch the video and reading the image it frezze or just disapear

i don’t ike to pay to take the test becouse is supouse to be on the company 🙁 pls next time dont make us pay 🙁

nononon

Such a helpful course that taught me so much more about food safety!

It was good!