A restaurant’s menu is more than just a list of food items—it’s one of the most critical sales tools. Studies show that the average customer spends only 109 seconds glancing at a menu before deciding what to order. That’s less than two minutes for your menu to make an impact! During this brief moment, customers scan and compare prices and read descriptions.
To make the most of those 109 seconds, crafting a concise, well-organized, and profit-driven menu is essential. Every dish and drink should not only delight your guests but also contribute to your restaurant’s bottom line. This is where menu engineering comes into play—a strategic approach to designing menus that boost profitability while guiding customer choices.
In this blog, we’ll dive into practical tips and tricks for building a profitable menu that works for both sit-down dining and delivery, all while keeping your customers’ experience at the forefront.
Menu engineering is a strategic process used to evaluate and optimize a restaurant’s menu by analyzing food costs, sales data, and customer preferences. The goal is to categorize menu items based on their profitability and popularity, guiding restaurant owners to make informed decisions about which items to feature, reprice, or remove. This involves analyzing each dish’s food cost per serving, contribution margin, and sales volume, creating a balance between profit and customer satisfaction.
The main goal of menu engineering is to maximize profitability by using data to optimize the menu. Restaurateurs can strategically highlight high-margin and popular dishes, adjust pricing, and streamline offerings to influence customer decisions. With a firm grasp on food costs and customer behavior, menu engineering can boost revenue while improving the dining experience.
Menu engineering identifies high-margin items and promotes them through strategic placement and compelling descriptions. This increases the likelihood that customers will choose profitable dishes, maximizing revenue per transaction.
By understanding the cost of each dish, restaurants can pinpoint items with low profit margins and adjust pricing or recipes to improve profitability. This helps maintain a healthy gross profit margin even as food costs fluctuate.
Streamlining the menu helps customers make quicker, more satisfying decisions. By showcasing popular and well-liked dishes, restaurants can reduce menu confusion and increase customer satisfaction.
With a refined menu, restaurants can manage ingredients more efficiently, reducing the amount of unsold food. This not only cuts waste but also lowers food costs.
Menu engineering encourages regular updates to the menu based on performance data, which leads to more opportunities for experimentation. Restaurants can introduce seasonal or innovative dishes while keeping their offerings fresh and exciting.
Although menu engineering has many advantages, it’s not without challenges. Overemphasizing profitability can lead to reduced menu variety or compromise on quality, which could hurt customer satisfaction. Additionally, frequent menu changes may confuse regular diners. Striking the right balance between profitability and variety while maintaining customer trust is essential.
Here’s a step-by-step guide to engineering a menu effectively:
Menu psychology studies how customers interact with menus and how menu design can guide their choices. Elements such as layout, colors, pricing, and even the way items are described can influence a customer’s decision to order specific dishes, potentially increasing sales of high-profit items.
Menu layout plays a crucial role in guiding customer choices. A two-panel menu is often the most effective, giving customers a sense of choice without overwhelming them. For larger menus, a three-panel design may be necessary, but simplicity often leads to better results.
A well-written description can increase sales by up to 27%. Focus on vivid language, highlighting the origin, preparation, and texture of dishes without being verbose. A compelling story behind each dish enhances its appeal.
Use eye magnets—like bold fonts, icons, or splashes of color—sparingly to spotlight your most profitable menu items. Overuse can dilute the impact, but a single graphic element per page can boost sales by up to 30%. Keep it simple to make sure your stars and puzzles shine.
Customers tend to focus on specific areas of a menu. Placing high-profit items in those key areas, such as the top right corner, can drive higher sales.
Offering too many options can overwhelm customers. Keep your menu concise, and consider splitting large menus by meal type or daypart (breakfast, lunch, dinner) to streamline decision-making.
Train your staff to guide customers toward ordering high-profit items by making suggestions and highlighting daily specials. Servers are often the final influence on customer choices, so training them on your menu engineering goals is essential.
After a month of your new menu being live, dive into your sales data to gauge its impact. Check if sales of high-margin items like puzzles and stars increased and if profits improved. Evaluate if food costs decreased and identify any trends. Based on these insights, adjust and refine your menu further. Remember, menu optimization is an ongoing process—track results meticulously to understand what resonates with your customers and continue evolving for better performance.
Menu engineering is both an art and a science. By selecting a timeframe, calculating costs, categorizing dishes, redesigning the layout, and measuring impact, you can create a menu that not only satisfies customers but also boosts profitability.
With over 35 years of experience in food handling, safety, and management, AAA Food Handler is dedicated to supporting restaurants in creating successful, profitable menus. For expert advice and cutting-edge solutions, reach out to us and let’s transform your menu into a revenue-generating machine.
Ready to optimize your menu? Contact us at AAA Food Handler for expert guidance and solutions tailored to your restaurant’s needs.
FOOD
HANDLER
Food Handler Reviews
4.9
No Title
Entretenido e interactivo
El poder interactuar de vez en cuando con los iconos da un dinamismo bueno al curso. También me gusto que no sobre explican los conceptos, explican lo justo y necesario.
excellent
easy to learn
5
Todo muy bien todo explicado en la clase
No Title
thnaks!
No Title
good
good
good
good
Curso especial
La forma de información
Excelente course
La forma de información
complete
muy detallado
Good
Very easy to understand
muy intructivo
El cursor fue my intructivo y lleno de aprendisaje
N/C
N/C
Good
Thanks for everything, I learn
No Title
Interesante
Es muy interesante, aprendí y reforcé mucho conocimiento
No Title
Fue muy instructivo el curso
Nuevos e interesantes conocimientos
es increible descubrir nuevas cosas en un entrenamiento tan corto, que no solo te ayudan a nivel de negocio si no tambien en tu hogar. Una bonita experiencia y no es aburrido, en lo personal me parecio muy importante y provechoso.
Food Handler Reviews
4.9
No Title
Entretenido e interactivo
El poder interactuar de vez en cuando con los iconos da un dinamismo bueno al curso. También me gusto que no sobre explican los conceptos, explican lo justo y necesario.
excellent
easy to learn
5
Todo muy bien todo explicado en la clase
No Title
thnaks!
No Title
good
good
good
good
Curso especial
La forma de información
Excelente course
La forma de información
complete
muy detallado
Good
Very easy to understand
muy intructivo
El cursor fue my intructivo y lleno de aprendisaje
N/C
N/C
Good
Thanks for everything, I learn
No Title
Interesante
Es muy interesante, aprendí y reforcé mucho conocimiento
No Title
Fue muy instructivo el curso
Nuevos e interesantes conocimientos
es increible descubrir nuevas cosas en un entrenamiento tan corto, que no solo te ayudan a nivel de negocio si no tambien en tu hogar. Una bonita experiencia y no es aburrido, en lo personal me parecio muy importante y provechoso.
Starting at $6.95
FOOD MANAGER
Food Manager Reviews
4.9
Better than the rest
Was much better than all the other sites offering this certificate for sure. Made it simple for someone like me thats not computer savvy to navigate, although was very confused and disappointed w buying the diamond package, going through more than 2/3 of the training modules (hrs & hrs) to mistakenly hit the take exam button, which lead me to think I completed the modules since they don’t let you move onto the next without doing so. Taking the test, failing it but feeling better knowing (thinking) I had a retest purchased in my package. Well, come to find regardless of package you purchased, you are disqualified to retest if all the training modules weren’t completed prior to testing the 1st time knowingly or not! Only option to retest prior to 90days later is to purchase the exam AGAIN! What’s the point of buying the most expensive package if you aren’t allotted any grace (for technical ignorance)or choice to do the things you paid for at your own discretion? Point being, READ THE FINE PRINT! Not much difference in package rules, regardless the double in price! nonetheless, was immensely better site and experience then the rest I had technical issues with the last week trying to get this done! Dont buy the diamond… better off saving money ang then spending the diamond cost just the same but in 2 increments later, if you happen to fail!
Helpful information
This was a great program with helpful guidelines and practical tips.
Understanding of safety and health.
Honestly, I really enjoyed and learn alot from these videos. Short and expanded explanation of proper safety in the kitchen. Also proper understanding how to handle and assets frozen and ready to eat food
No Title
clear and to the point
Great Course
The course was easy to follow and I learned more than expected.
No Title
La importancia de tomar cuidado con la limpieza y temperaturas.
Me gusto mucho este curso aprendi mucho y reforse lo que ya sabia ,aunque mucha de esta informacion no la practico yo ya que en mi negocio no se cocina comida es un negocio de Paleteria ,pero es importante saber como clienta de restaurantes lo que se deve hacer.
No Title
Manager Food Handling Permit
Really Helpful
Managers food handle
Course review
It was very informational.
Food
Good
Engaging and easy
Very easy to follow along. The videos and review sessions help so I stay engaged throughout the training. So much more helpful than just reading off paragraphs after paragraphs of information.
explained very well
explained everything that I understod very well
No Title
Well prestented
Good, clear information, learned a lot!
Woman/Minority Owned, AWESOME CFPM training program!
This training course is accredited, easy to follow, AND is minority/woman owned!
No Title
No Title
Food Manager Reviews
4.9
Better than the rest
Was much better than all the other sites offering this certificate for sure. Made it simple for someone like me thats not computer savvy to navigate, although was very confused and disappointed w buying the diamond package, going through more than 2/3 of the training modules (hrs & hrs) to mistakenly hit the take exam button, which lead me to think I completed the modules since they don’t let you move onto the next without doing so. Taking the test, failing it but feeling better knowing (thinking) I had a retest purchased in my package. Well, come to find regardless of package you purchased, you are disqualified to retest if all the training modules weren’t completed prior to testing the 1st time knowingly or not! Only option to retest prior to 90days later is to purchase the exam AGAIN! What’s the point of buying the most expensive package if you aren’t allotted any grace (for technical ignorance)or choice to do the things you paid for at your own discretion? Point being, READ THE FINE PRINT! Not much difference in package rules, regardless the double in price! nonetheless, was immensely better site and experience then the rest I had technical issues with the last week trying to get this done! Dont buy the diamond… better off saving money ang then spending the diamond cost just the same but in 2 increments later, if you happen to fail!
Helpful information
This was a great program with helpful guidelines and practical tips.
Understanding of safety and health.
Honestly, I really enjoyed and learn alot from these videos. Short and expanded explanation of proper safety in the kitchen. Also proper understanding how to handle and assets frozen and ready to eat food
No Title
clear and to the point
Great Course
The course was easy to follow and I learned more than expected.
No Title
La importancia de tomar cuidado con la limpieza y temperaturas.
Me gusto mucho este curso aprendi mucho y reforse lo que ya sabia ,aunque mucha de esta informacion no la practico yo ya que en mi negocio no se cocina comida es un negocio de Paleteria ,pero es importante saber como clienta de restaurantes lo que se deve hacer.
No Title
Manager Food Handling Permit
Really Helpful
Managers food handle
Course review
It was very informational.
Food
Good
Engaging and easy
Very easy to follow along. The videos and review sessions help so I stay engaged throughout the training. So much more helpful than just reading off paragraphs after paragraphs of information.
explained very well
explained everything that I understod very well
No Title
Well prestented
Good, clear information, learned a lot!
Woman/Minority Owned, AWESOME CFPM training program!
This training course is accredited, easy to follow, AND is minority/woman owned!
No Title
No Title
Starting at $49.95
Alcohol Training Reviews
4.8
Fast and convenient training
Easy and quick way to learn about the laws and general guidelines to be an Alcohol beverage server. After completing this training, I clearly understand why it is so important to have this certification done!
No Title
Alcohol server
I have learn a lots about the fact of serving alcohol through this site and I am confident with my knowledge of serving to customers.
No Title
Rbs
Good
No Title
Too long
This is common sense and way too long. Painful. But at least it’s passable
RBS
very informative
No Title
good
No Title
Well organized presentation
Concise information presented in an easy to follow format.
Too Long
Only wish there was a heads up on length of time before starting
informative, easy to understand
The ABC's of RBS
Excellent job at providing all the necessary information to be a responsible beverage server. Thank you.
It was Good
It was very straight forwards my only issue was with the speed it felt to slow for me, a custom speed option would be perfect.
Excellent
Excellent
Great course
Easy and informative
No Title
Great information which I should know about
No Title
No Title
Alcohol Training Reviews
4.8
Fast and convenient training
Easy and quick way to learn about the laws and general guidelines to be an Alcohol beverage server. After completing this training, I clearly understand why it is so important to have this certification done!
No Title
Alcohol server
I have learn a lots about the fact of serving alcohol through this site and I am confident with my knowledge of serving to customers.
No Title
Rbs
Good
No Title
Too long
This is common sense and way too long. Painful. But at least it’s passable
RBS
very informative
No Title
good
No Title
Well organized presentation
Concise information presented in an easy to follow format.
Too Long
Only wish there was a heads up on length of time before starting
informative, easy to understand
The ABC's of RBS
Excellent job at providing all the necessary information to be a responsible beverage server. Thank you.
It was Good
It was very straight forwards my only issue was with the speed it felt to slow for me, a custom speed option would be perfect.
Excellent
Excellent
Great course
Easy and informative
No Title
Great information which I should know about
No Title
No Title
Starting at $7.95
There was a problem reporting this post.
Please confirm you want to block this member.
You will no longer be able to:
Please note: This action will also remove this member from your connections and send a report to the site admin. Please allow a few minutes for this process to complete.