REFUND /CANCELLATION POLICY

Refunds and cancellations may be requested if these conditions are met:

• Refund request is made within 30 days of purchase
• If training was purchased, no more than 25% of the training course has been completed
• If exam was purchased, the examinee did not schedule or miss an exam session with the remote proctor (MonitorEdu)
• The final exam was not started
• No certificate was issued
• The participant did not violate the Participant Guidelines

No refunds will be issued for:

• Failure to pass quizzes, final exams, or certification exams
• Failure to provide/pass valid ID requirements during an exam
• Expired courses or exams

If your course has already been started, a $5 administrative fee will be deducted from your refund.

Refunds and cancellations are at the sole discretion of AAA Trainers LLC.

Approved refunds or cancellations will be processed within 5 – 7 days of request.

Contacting Us

If there are any questions regarding this refund/cancellation policy you may contact us using the information below.

Email: support@aaafoodhandler.com
Phone: (714) 592-4100